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Terms of Use

Terms of Use

Use of our website and purchase of goods from the website are governed by our terms and conditions as set out below." We" or "Our" means 3 Wise Men Limited. "You" or "your" means the person accessing using or ordering from our website over the Internet.

1. Prices, description and availability of goods 
All goods are sold subject to availability. Where goods are temporarily out of stock we will contact you so that you may choose between a refund on the item, having it shipped when it is back in stock or selecting an alternative product. Whilst we take the utmost care to ensure the product descriptions, pictures, information and prices are accurate we do not accept liability for any inaccuracies, errors or omissions. Colours may vary slightly from those shown on the website due to the limitations of Internet technology. Orders are accepted at our sole discretion and we maintain the right to decline orders without giving an explanation.

2. Sales tax 
All goods sold in NZ include Good & Services Tax (GST). For orders shipped to destinations outside New Zealand the price excludes GST, Value Added Tax (VAT) and any other taxes specific to the destination country. Orders to destinations outside New Zealand may be subject to local sales tax and/or import duty and customers remain liable for payment of these taxes or duties on or following delivery.

3. Shipping 
All orders placed on our website will be shipped to the shipping address you provide when filling out the online order form. Orders will be sent by New Zealand Post, unless you request alternative arrangements. Charges are calculated by our online ordering system.

4. Payment methods 
You may order online using a credit or debit card (we accept Visa or MasterCard).

5. Delivery arrangements 
Your shopping cart displays the goods you have purchased. Goods will normally be despatched within 5 working days to the delivery address which you supply.

6. Complaints & refund
If for whatever reason you are unhappy with a product that you have ordered from us, a refund or an exchange will be provided promptly to you if the goods are returned within 1 month of receipt. Simply return the unworn goods to us via your local post shop with a brief description of your requirements. Please send to 3 Wisemen, PO Box 109064, Newmarket, Auckland.

We aim to:
a. Acknowledge complaints within 5 working days 
b. Advise you how long it will take to resolve the complaint 
c. Keep you informed throughout the process 
Refunds will be given at the discretion of 3 Wise Men management.

7. Trademarks and copyright 
This website is protected by Copyright and the Copyright, Trademarks, logos and Intellectual Property rights for the content of our website are the property of 3 Wise Men Limited. ALL RIGHTS RESERVED. Any use, printing or copying of materials on this website, other than in the course of browsing, selecting products and ordering from us, is strictly prohibited. Any framing of this website is prohibited.

8. Security
Security is one of our highest priorities and we take every precaution to protect your personal information both online and offline. Information requested when registering or ordering goods is encrypted with SSL (Secure Socket Layer), the industry standard encryption software. All credit card information is collected and processed by the ANZ eGate payment gateway. We do not see or store your credit card details. While we use SSL encryption to protect sensitive information online, we also protect your personal details off-line. All employees are kept up-to-date on our security and privacy practices. If you have any questions about the security at our website, you can send an email to

9. Privacy Statement
This privacy statement applies solely to information collected through this website.

9.1. Information Collection and Use 
We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 under which we are registered. We will not sell, share, or rent this information to others. During the registration for the monthly newsletter or ordering process we collect some or all of the following information:
a. Your name and address 
b. Your email address
We will confirm your personal details on our acknowledgement of order. By registering or ordering through our website you consent to the collection and processing of your personal details by us.

9.2 Links to / from 3rd party websites 
We are not responsible for and accept no liability for the content or privacy practices of any linked website which is not owned and maintained by us. We encourage our users to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information.

10. Notification of Changes 
If we change our Terms and conditions, Privacy policy or Security policy, we will post notification of these changes on our website so you are aware of them. Should we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify you by email and request your agreement to the changes. We will use information in accordance with the privacy policy under which the information was collected.

11. Legals 
By using this website and submitting orders you agree to accept these terms and conditions in full. If for any reason part of these terms and conditions is unenforceable, the validity of the remaining terms and conditions shall not be affected. To the extent permitted by law we provide this website and our products for sale on an “as is” basis and make no representations or warranties of any kind to the accuracy, completeness, satisfactory quality or suitability for any purpose of the information or any of the products contained on the website.

12. Competition to win the ultimate shoe lovers package worth $1,000 from 3 Wise Men


This Promotion is conducted by 3 Wise Men, located at 1A Wanganui Ave, Herne Bay, Auckland, 1011. 


Entry into the Promotion commences at 9am Tuesday 1st October and closes at midnight Thursday 31st October 2019. 


The Promotion is open to anyone who is over the age of 18 living within New Zealand. 

All eligible members of the public who enter through 3 Wise Men social media advertising or website for the chance to win the ultimate shoe lovers package worth $1,000 are eligible to go into the draw to win specified prizes. Entrants must supply their first and last names, as well as an email address that they wish to be contacted on to claim their prize should they be picked as a randomly chosen winner by a computerised system. 

This promotion is not open to any employees or family members or employees of 3 Wise Men.


PRIZE: the ultimate shoe lovers package worth $1,000

Prize details: 

2 pairs of our new season shoes and/or boots, a blazer, shirt and trousers all of the winners choice.


No part of the prize is exchangeable or transferable and cannot be exchanged for cash. 

The prize draw will be made at 9 am Friday the 1st of November 2019. The winner will be chosen randomly by a computerised system (Winner). The first winner selected shall win the prize. 

One winner will be drawn. The winner will be notified by via email within 48 hours of the draw to confirm and claim the prize. A representative from 3 Wise Men shall liaise with winner to organise logistics. 

Any winner who does not respond via email or phone call to 3 Wise Men to claim their prize within 6 days after the end of the Promotion Period (i.e. by 6th November 2019) will forfeit his/her right to the Prize and that Prize will be re-drawn using the list of eligible entrants (excluding any Ineligible Persons) who had joined the competition during the Promotion Period. 

This redraw will be conducted the following Friday at the 3 Wise Men head office and the winner will be chosen randomly by a computerised system. 

These terms and conditions do not affect your statutory rights as a consumer.

At 3 Wise Men, we are all shirtnuts. In fact we are nuts about all mensgear and would love to share some of little nuggets and gems of information with you. If you want to know what to wear with what, how to wear it, where to buy it and how much to pay for it all then register here. In return, we will endeavour to send you stuff that hits the spot. If we miss the spot then you can ditch us any time you like. Go on - give us a burn.

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