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Orders & Delivery

How long will my order take to get delivered? Is my full order guaranteed to be fulfilled? I typed a wrong delivery address. Can it be fixed?

Returns

Can I exchange a shirt at a different store that it was originally purchased? What do I do if I receive a faulty item in my order? Will my refund include courier charges?

General

Is my transaction safe from hackers & fraudsters? Are my personal details including credit card details kept on file by 3 Wise Men? What are your privacy & security policies?

My Account

Why can't I log in to my account? How can I change my email address? How do I change my password?

Click & Collect

What is click & collect? How do I collect my order in store? How long will it take for my click and collect order to arrive in store?

Gift Vouchers

Can I buy online using a gift voucher? How do I buy a gift voucher? Can I purchase online with a physical gift card?

Products

How often is new stock put on the website? How do I know which size to buy? Do you do alterations?

Payment Methods

Laybuy & Zip - What are they and how do they work? What currency do you work in? What payment methods do you accept?

Special Offers

My promo code does not work, what do I do? I need to make a bulk order, can you offer me a special price? What are your bundle offers and how do they work?

Outlet Shopping

Do you have an outlet section? Do you have an outlet store?

3 Wise Lockdown Recipes

Good Old Kiwi Curry Easter Chocolate Cheesecake Cottage Pie